At Label Downtown, we accept the following payment methods:

● Credit & Debit Cards: Visa, MasterCard, American Express, and Discover

● PayPal: Verified business member with over 1,000 completed transactions

● Apple Pay

● Synchrony Financing

We are happy to exchange any product for another of equal value within 30 days, as long as it is returned in its original condition. Please note, we do not offer refunds.

In-stock items will be shipped within 24 hours of order confirmation. Delivery times can vary from 1 to 7 business days depending on the destination. Business days are defined as Monday through Saturday. Here’s a simple equation to determine your delivery date:

(1-7 business days processing time) + (Shipping time) = Total delivery time for in-stock items.

For items not in stock, shipping times are contingent upon when we receive the product, which is typically within 48 hours. You will receive an email confirming your order.

The total shipping time from order placement to delivery ranges from 2 to 14 days (1-7 days for processing plus 1-7 days for shipping).

Shipping costs are automatically calculated before you submit your payment information. Simply add items to your cart and proceed to the cart page, where you will see various shipping method options and their corresponding prices. Shipping charges are determined by the weight and size of the package.

Yes, you will receive an email with tracking information once your order has shipped.

Privacy Notice for www.label-downtown.com

This privacy notice outlines the privacy practices for www.label-downtown.com, focusing exclusively on information collected through this website. It will inform you about:

1. The personally identifiable information collected from you through the website, how it is used, and with whom it may be shared.

2. Your choices regarding the use of your data.

3. The security procedures in place to prevent the misuse of your information.

4. How to correct any inaccuracies in your information.

Information Collection, Use, and Sharing:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily provide us via email or other direct contact. We do not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We do not share your information with any third party outside of our organization, except as necessary to fulfill your request, such as to ship an order.

Unless you opt out, we may contact you via email in the future to inform you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information:

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Request deletion of any data we have about you.

Express any concerns you have about our use of your data.

Security:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted securely. You can verify this by looking for a closed lock icon at the bottom of your web browser or "https" at the beginning of the web page address.

In addition to using encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Currently, Label Downtown only ships within the United States, including all outlying territories.

Once your order has been shipped, you will receive an email containing the tracking information. If you believe your order should have been shipped but haven't received the shipping confirmation email, please don't hesitate to reach out to us.

Yes, you can pick up your order at Label Downtown.